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Search Tips for Google
How often have you heard the term 'Google it'? This statement tells us how vital and common the Google search engine has become. However there are times when you can't find what you're looking for and in these situations, it might be better to search multiple keywords...

Outsourcing – Why All Solutions Are Not Bauhinia Solutions
I recently read an article about a virtual office-outsourcing nightmare. It was well worth the read, and it made me think. I understand that although I have been working from a virtual office for all 15-plus years of my professional life, still, for much of the world...

How To: Turn Off Conversation View in Gmail
In previous posts we have outlined instructions on how to use canned responses, create labels and create email filters all in Gmail. We hope you are interested in discovering more features of Gmail and how you can adjust your own account settings. In this post, we...

Holidays and Business, Do they Mix?
In Hong Kong we have anywhere between 14-16 public holidays each year, and sometimes they work to make an extra long weekend, and who doesn't like to take advantage of those to get away. We also have Summer holidays where kids are off school between 6 and 8 weeks. But...

Google Search Operators
In the previous post, Search Tips for Google we explained how to use two of the Boolean Searches – AND and OR? That was just a warm up! Today, we are introducing you to some more commonly used Google Search Operators. If you want to enhance your searching...

Celebrating Administrative Professionals’ Day
On Wednesday, 22nd April 2015 my team will be receiving a small gift from me as a 'thank you' for their support and dedication. I am grateful that I have a small, yet stable team. My gift is in honour of Administrative Professionals' Day, previously known as...

How To: Create and Use Canned Responses in Gmail
Business users, on average, send and receive 121 emails daily. When receiving this many emails, typing the same reply or sending the same message over and over again, can be a time waster. We use Gmail (GoogleApps for Business) and a solution we’ve found very useful...

Virtual Assistance – How We Work With Clients
I had a conversation with a new client recently. He was hiring his first VA and was asking questions about how we worked, trying to understand the process. “I’ve got enough in my budget to do part-time, maybe 10 hours a week. Can we schedule someone for two hours a...

Organise Your Business Cards
As I was preparing for our family Christmas celebrations I was collecting a number of business cards from stores, suppliers and people I met along the way. I was going to wrap a rubber band around them and throw them in my desk draw until the New Year and then thought...

The Role of the Secretary
In a previous post I discussed what a virtual assistant is, today I thought I would take the time to focus on a role, often associated with women, the secretary. Interestingly enough prior to World War I the job title of secretary was generally referring to a man. ...