Meet The Bauhinia Team

Established in 2007, Nicole Graham has evolved Bauhinia Solutions into a boutique virtual assistant agency with a team of dedicated and experienced administrators, and virtual assistants.

We consider ourselves more than your standard Virtual Assistant, and our career experiences and volunteer work demonstrates our love of helping others.

 

Our Values

  • Integrity: We are committed to keeping our word, delivering on our promises, and taking ownership and responsibility for all that we do.
  • Community Spirit: We build strong, long-term relationships through mutual respect, being supportive, being inclusive, and working collaboratively.
  • Excellence: We strive to consistently deliver quality work, seeking effective solutions and aligning ourselves with the industry’s best practices.
  • Continuous Learning: We are dedicated to continuing to develop our skills and knowledge, to improve performance and innovation.

Our Team

Certified Online Business Manager

Nicole Graham

Founder and CEO

Hong Kong’s leading expert in virtual support and ecourse implementation. Nicole’s strengths lie in the ability to understand and see the big picture, and then break it down into smaller, achievable tasks to reach the end goal. She is a Certified Online Business Manager, and holds a Certificate in Marketing, and a Bachelor in Adult Education.

Josie Chan

Administration & Bookkeeping

With her broad operational experience, Josie has great attention to detail and strong problem solving abilities, which is key for administration support.

Sonja Chang

Administration & Executive Assistance

With solid experiences in administration support, customer care, and relationship management, Sonja enjoys the diversity of her role with Bauhinia.

Sheena Few

Sheena Few

Executive & Personal Assistance

Proactive and deadline driven, Sheena has over 25 years’ experience in executive and personal assistance, project management, and general admin.

Joe Marie Banadera

Virtual Assistant

As a Virtual Assistant, Joe Marie supports the team with any overflow of work, as and when needed.

Marielle Elle

Virtual Assistant

As a Virtual Assistant, Marielle supports the team with any overflow of work, as and when needed.

Internal Support

Dawn Castle

Accounts Administrator

Dawn manages our accounts receivable and payable, and is responsible for invoicing, bill payments, payroll and general administration support.

Gracie Castillo

Assistant to Nicole Graham

Gracie provides Nicole with executive assistance from diary and email management to customer support.

Our Story

Nicole Graham started offering computer software and freelance administration support to small business owners back in 2007. Over time, and to offer her clients a well-rounded range of services, she began collaborating with other freelancers.

In 2010, Nicole re-branded to Bauhinia Solutions and, to ensure a consistent and reliable support service, the evolution from collaborating with freelancers, to employing her own team began.

As our clients became more comfortable with delegating, they started asking us for broader help, and more than just the traditional administration tasks – we began supporting them with sending newsletters, coordinating events, and managing their social media marketing.

While the majority of our clients are SME, we’ve always had a handful of clients who needed personal support related to their home and family life. To promote this aspect of our business, this website has been developed to focus on the virtual assistant service that supports active families, busy executives, and business owners who need assistance on a personal level.

We’re not your traditional Virtual Assistant. We consider ourselves your business partner. We like to work with clients who wish to establish a long-term relationship allowing us to get to know you, and support you in the best way possible.

We pride ourselves on providing highly personalised and tailored solutions to match your requirements. We are passionate about supporting our clients. For us, it’s not about working harder, it’s about working smarter.

If you would like to create work-life harmony that aligns with your values, then we would love to help you achieve this.

Giving Back

As many of our team members are animals lovers, we support local and overseas animal charities, as well as a local charity focused on supporting marginalised women. You can read more on our Giving Back page.

Book a Discovery Call

We carefully tailor our services to each new client's unique needs. To discuss your needs and how the Bauhinia team can support you, please book a Discovery Call with our Founder and CEO, Nicole Graham.