Reclaim Your Time from Life Administration
Discreet, bespoke personal assistant support for busy professionals and families who want their evenings and weekends back.
We take care of the research, paperwork, scheduling, and everyday logistics that quietly consume your time and attention.
Private • Flexible • Completely tailored to your needs
Discreet, bespoke personal assistant support for busy professionals and families who want their evenings and weekends back.
Your Virtual Support Agency
We understand the demands of modern life, especially for working parents and service-based professionals juggling careers, families, and personal responsibilities. Our personalised home administration service is designed to ease the burden of everyday tasks, helping individuals stay organised, reduce stress, and regain valuable time.
At Bauhinia Solutions, the focus isn’t on working harder – it’s about working smarter. We believe in partnering with our clients to create seamless systems that support both professional and personal success.
Founded by Nicole Graham, Bauhinia Solutions has evolved from an independent virtual assistant practice into a boutique operational and administrative support agency. Since 2007, under Nicole’s leadership, the team has provided support to more than 200 clients worldwide, earning a reputation for efficiency, reliability, and innovation in virtual assistance.
Nicole brings a wealth of expertise as a Certified Online Business Manager, Certified Dashboard Designer, and Certified Digital Business Consultant. Her team is dedicated to helping busy professionals reclaim their time by managing personal and business administration with precision and care.
With a commitment to excellence, we ensure that working parents and professionals can focus on what truly matters – whether it’s career growth, family time, or personal well-being.
If you’d like to learn more about us, visit our main website, Bauhinia Solutions.
Frequently Asked Questions
Below you will find answers to the questions we get asked the most.
How does the "virtual" process work?
The important thing is good communication between you and your Client Manager. We start by discussing the type of support you need, and how best to communicate.To ensure work requests don’t get lost, we do prefer email or a verbal discussion for delegating tasks. We like to keep the communication lines open and clarify our understanding of projects. From your end, we ask that you provide timelycommunication of any changes to your work needs, such as changed deadlines.
What tools do you use?
Some of our team use PCs and others use Macs. Generally, our standard is Microsoft Office and Google Apps (Gmail, Google Calendar, Contacts). We use Dropbox for file sharing, Skype or Zoom for client interaction, and TeamworkPM to keep track of our to-do-lists and your tasks.
Do you offer an on-call service?
No. On-call is 24 hours a day, 365 days per year and based on the type of support we offer, this would be an unnecessary cost to you and the rest of our clients.
Is my information secure?
Most definitely! We take your privacy and confidentiality seriously. We respect your confidential and proprietary information, ideas, plans and trade secrets (collectively, “Confidential Information”). We are very conscious not to discuss what you are doing within your business with other clients. As part of our Service Agreement, we have a non-disclosure clause. Our agreement is signed at the beginning of the working relationship. Your personal and business information will never be shared with or sold to any third party.
Are there any hidden costs?
No! If we need to purchase something on your behalf, we’ll always talk to you first. If it’s a small item and we’ve purchased it on your behalf, we charge it back to you at cost on your next invoice. If items are of larger value, we recommend using your credit card or providing us with cash to purchase the items on your behalf.
Ready to simplify your life?
If personal administration is taking more time and energy than it should, we’d be happy to explore how we can help.
Book a discovery call and let’s discuss the type of support that would make the biggest difference for you.
Bauhinia Solutions
Your trusted partner in personal administrative support since 2007.
We provide discreet, tailored support to professionals and families in Hong Kong and the United States.
- Hours: Monday to Friday, 9:00am – 5:00pm
- Office: +852 3584 8239
- Email: hello@bauhiniasolutions.com